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Leadership

Conflict Resolution (LCR101)


Description
Welcome to the Conflict Resolution workshop. Wherever two or more people come together, there is the possibility of conflict. This course will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.
Content
  • Introduction
  • About Us
  • Workshop Objectives
  • e-Learning Module
  • e-Learning Video
Completion rules
  • All units must be completed